Contact Us

Get In Touch

We Are Always Ready to Help.

Take a look at our most commonly asked questions and solutions, below, or simply get in touch by e-mail or phone…

Delivery & Paperwork

Where is my invoice ?

Your invoice is sent as an attachment to your dispatch confirmation email.

Where is my warranty / registration card ?

The majority of machines are registered by us. Your invoice is your proof of purchase should you have any warranty issues

How long is the warranty ?

Between 1-5 years depending on model. See individual product pages for more information.


What assembly is required?

This varies from model to model. Please refer to your manual for assembly instructions.

Starting & Maintenance

Why won't my machine start?

This could be down to a number of things. Do you have the battery inserted properly? Is the battery fully charged? Are the contacts clean? Check all these issues first. 

I have a missing and/or broken part, what should I do?

Please email [email protected] with all details including model number/serial number, part number/ pictures & we will endeavour to resolve the issue as soon as possible.

Drop us a line here:
[email protected]
Or here:
[email protected]
You could even write to us at: 
Energizer® Tools
72 High Street,
London Colney,
Our VAT number is: GB305 6839 93
Tel: FREEPHONE 0808 280 8025 (Monday to Friday 8.30am to 5.30pm), operated by Buy & Drop SARL. Registration number 444574057.